Apartment Reservation and payment form
~please read carefully~
(Bookings will not be accepted without this form filled in
and faxed to us.)
All prices in Pounds Sterling and include VAT @17.5% and service charges
1. MAKING A BOOKING AND PAYMENT
a) As competitive apartment prices have been negotiated, 1 night deposit for daily
rated apartments (outside 28 days) and full payment (within 28 days prior to arrival) is
required at the time of booking. For weekly rented apartments, full payment for 1 week is
due at the time of booking (if the booking is made outside 28 days) and full payment or
balance is payable within 28 days of arrival.
b) Once we have received your instructions and payment in full we will send you a
confirmation of your booking by fax or by E-mail or mail depending how your booking
is processed. The confirmation is our acceptance of your booking and a legally binding
contract will then exist between us. We cannot guarantee that we will be able to cater for
any requests.
2. OUR PRICE GUARANTEE
A full price will be given before you confirm your booking which you may accept or not. We
guarantee that we will not change the price of your holiday once we have accepted your
booking. It may be necessary to charge you Value Added Tax (VAT) where there is a change
in the applicability or the rate, over which we have no control.
3. IF YOU CHANGE
OR CANCEL YOUR HOLIDAY
If you want to change or cancel your holiday, you must do so in writing. Cancellations
made directly with apartments will not be effective.
We cannot guarantee that any requests for amendments will be satisfied. However, if you
wish to make any alteration to your booking (including a transfer of your booking to
another person) after it has been accepted by us, we will try to accommodate your
requirements, subject to availability and payment by you of an alteration fee.
The alteration fee is £15 per booking, each time a booking is changed, unless it is to
increase the value of the booking. Any alteration made within 28 days of arrival
will be
treated as a cancellation and you will have to pay the charges set out in paragraph below.
CANCELLATION CHARGES:
If you cancel your holiday at any time after
your booking has been accepted by us, then we impose the following administration charges:
FOR APARTMENT BOOKINGS:
WEEKLY RENTED APARTMENTS:
Outside 28 days prior to arrival: 1 weeks equivalent rental
will be forfeited. If, however, the cancellation is received by us within 27 days to the
date of arrival, no refund will be made.
No refund will be made for the unused portion of the hotel stay or for
non-arrival which is classified as NO SHOW.
DAILY RENTED APARTMENTS:
Outside 28 days prior to arrival: 1 NIGHTS equivalent rental
will be forfeited. If, however, the cancellation is received by us within 27 days to the
date of arrival, no refund will be made.
No refund wil be made for the unused portion of the hotel stay or for
non-arrival which is classified as NO SHOW.
In the very unlikely event that the apartment owner cannot provide the booked
accommodation, the client understands that the apartment owner's responsibility is to find
an alternative of at least a similar standard, and provide transportation as appropriate
to this alternative apartment. Holidaybound takes every precaution to ensure apartments
are professionally managed so that any such occurrence is extremely rare. Holidaybound
shall have no liability in respect of any other costs, losses or damages existing out of
or in connection with relocation of accommodation since such relocation is outside
Holidaybound's control.
If a customer is dissatisfied with any aspect of his apartment, this MUST be brought to
the attention of the apartment management immediately and the apartmentl management must
be given adequate opportunity to rectify the situation from the outset. If the apartment
owner cannot resolve matters to the client's satisfaction, Holidaybound must also be
contacted at the earliest opportunity. A 24hr on call service is provided at weekends
(please listen to our answering machine message). If having taken the above action the
client is still dissatisfied, complaints should be received in writing within
fourteen days of the clients' return (or for agents, within fourteen days of the
agent being notified).
Every care is taken to ensure that apartment
descriptions are accurate. Descriptive material on apartment and services is drawn from
information provided by the apartment owners. As an accommodation booking agency (as
opposed to a tour operator), Holidaybound cannot be held responsible for any inaccuracies
in such information, nor can liability be accepted for changes to facilities which are not
communicated to us by the apartment ownerl. Particular features or facilities in apartment
descriptions form part of the apartment's standard offering and their availability cannot
be guaranteed unless specifically requested by the client and confirmed by Holidaybound in
writing.
If you have taken out the recommended insurance you may be able to make a
claim under the cancellation section of your policy, subject of course, to the terms of
the policy.
To Hotel-Net - Reservations Office
APARTMENT RESERVATION FORM
Please print this form, complete all questions in both sections
in black ink and fax to
UK ONLY
0207 - 4302009 INTERNATIONAL +44 -
207 - 4302009
Second fax:
0207 4309500 international +44-207-4309500
I WISH TO CONFIRM THE FOLLOWING
RESERVATION:
(Please do not confirm a reservation unless it is definite as charges will
be applied for cancellations as shown above)
I WISH TO CONFIRM THE FOLLOWING
RESERVATION:
(Please do not confirm a reservation unless it is definite as charges will
be applied for cancellations as shown above)
Name: Surname (family name): Mr / Mrs / Miss (please circle)
Email: @
Fax number(including country + city code):
Telephone number(including country + city code):
Full postal address:
The name of apartment: Arrival date: Departure date:
Number of weeks:
or
Number of nights:
(£10 booking fee for bookings
under 3 nights for daily rented apartments)
Apartments size: Studio (for 2) 1 bedroom upto 3 1 bedroom upto 4 2 bedroom upto 6 (Please Circle)
Total in party: Children ages:
Price per night(daily rented
apartments) STUDIO PER NIGHT: £
1 BEDROOM PER NIGHT: £
2 BEDROOM PER NIGHT: £
3 BEDROOM PER NIGHT: £
Price per week (weekly rented
apartments) STUDIO PER WEEK: £
1 BEDROOM PER WEEK: £
2 BEDROOM PER WEEK: £
3 BEDROOM PER WEEK: £
FIRST NIGHT- FIRST WEEK GUARANTEE (outside 28 days) FULL PAYMENT WITHIN 28 days(please circle)
Credit card: VISA (2% CHARGE) / MASTECARD (2% CHARGE) / AMEX (3% CHARGE)
Cardholder's name
(must be filled in):Cardholder's statement address
(must be filled in):Card
(must be filled in):Visa/Mastercard/AmexExpiry date
(must be filled in):| Total to be charged - full payment 28 days prior to arrival or less | (please write clearly) : £ |
| I have read and fully understand the above booking conditions and agree to abide by their terms.I/We authorise Holidaybound Ltd. (T/A Londonapartmentreservations.co.uk to charge the agreed rental to the credit card provided by us. | Signature (required)please read the booking conditions and cancellation charges given above |
Please provide photocopy of both sides of credit card.
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Apartment rental conditions:
For Bookings & Further Information, Contact Your Travel Agent or send us an: |
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